Millennial Learners and Faculty Credibility: Exploring the Mediating Role of Out-of-Class Communication
Every generation experiences distinct events and develops unique values. As Millennial learners enter classrooms, they bring with them new views about education, learning and faculty/student communication. This study explores the mediating role of out-of-class communication (OCC) in relation to the historical dimensions known to compose faculty credibility. Findings indicate that OCC has a positive, mediating influence that enhances two of the three key dimensions of credibility for faculty members: trustworthiness and perceived caring. In addition, this study suggests that there is a fourth potential dimension that composes the construct of faculty credibility in the perspectives of Millennial learners: sociability, which should be included alongside the three historical dimensions scholars have used in previous studies.
Journal of Public Relations Education
Kim, Carolyn Mae, "Millennial Learners and Faculty Credibility: Exploring the Mediating Role of Out-of-Class Communication" (2018). Faculty Articles & Research. 321.