Title

RELATIONSHIP BETWEEN STUDENTS' PERCEIVED SENSE OF CONNECTEDNESS TO THE INSTRUCTOR AND SATISFACTION IN ONLINE COURSES

School/Department

School of Education

Publication Date

Winter 2013

Abstract

While many researchers have sought to identify pedagogical strategies to create a sense of connectedness in online courses, few have investigated e-mail correspondence between student and instructor. The current study addressed this issue and found students' sense of connectedness to be strongly correlated to feedback on assignments, instructor interaction and support, e-mail communication, and overall satisfaction with the online learning experience. When personalized, frequent e-mail correspondence was examined, students who corresponded through such e-mails were more likely to report a perceived sense of connectedness with the instructor, and more likely to report satisfaction with the online course.

Keywords

Distance education students; Satisfaction;

Publication Title

Quarterly Review of Distance Education

Volume

14

Issue

4

First Page

209

Last Page

220

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