Title

RELATIONSHIP BETWEEN STUDENTS' PERCEIVED SENSE OF CONNECTEDNESS TO THE INSTRUCTOR AND SATISFACTION IN ONLINE COURSES

Publication Date

Winter 2013

Abstract

While many researchers have sought to identify pedagogical strategies to create a sense of connectedness in online courses, few have investigated e-mail correspondence between student and instructor. The current study addressed this issue and found students' sense of connectedness to be strongly correlated to feedback on assignments, instructor interaction and support, e-mail communication, and overall satisfaction with the online learning experience. When personalized, frequent e-mail correspondence was examined, students who corresponded through such e-mails were more likely to report a perceived sense of connectedness with the instructor, and more likely to report satisfaction with the online course.

Keywords

Distance education students; Satisfaction;

Publication Title

Quarterly Review of Distance Education

Volume

14

Issue

4

First Page

209

Last Page

220

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